1. Introduction

At FastMatch Matrimony, we strive to provide a seamless and satisfactory experience for our users. This Refund Policy outlines the terms under which refunds may be granted for our services. By subscribing to our services, you agree to the terms stated below.

2. Eligibility for Refunds

We offer refunds only under the following conditions:

• If you are charged incorrectly due to a technical error, duplicate transaction, or billing issue from our end.
• If a premium membership purchase was unsuccessful but the payment was deducted from your account.
• If you cancel a subscription before using any premium features, and the request is made within 24 hours of payment.

3. Non-Refundable Cases

Refunds will not be provided in the following situations:

• If you have accessed or used any premium features after purchasing a subscription.
• If you are dissatisfied with match suggestions or have not found a suitable partner.
• If your account is terminated or suspended due to a violation of our Terms & Conditions.
• If the refund request is made beyond the 24-hour cancellation period.

4. Refund Process

• To request a refund, contact our Customer Support Team at [email protected] with your transaction details.
• Refunds will be processed within 7-10 business days after approval.
• Refunds will be credited back to the original payment method used during the transaction.

5. Changes to This Policy

FastMatch Matrimony reserves the right to update or modify this Refund Policy at any time. Any changes will be reflected on this page, and continued use of our services implies acceptance of the updated policy.

For further assistance, feel free to contact us at [email protected].